Airline cancels three routes permanently, offers refunds

  • Three routes have been cancelled into underserved markets.
  • People have already purchased tickets for these flights.
  • What to do if you are impacted.

Launched in 2021 out of Houston and growing quickly through a business model of flying into smaller and underserved cities, ultra-low-cost Avelo Airlines has had a difficult 2025.

Last July, the airline confirmed that it will pull out of its West Coast market entirely by shutting down bases in California’s Hollywood Burbank Airport (BUR) and Charles M. Schulz Airport (STS) while also cutting its last flight into Harry Reid International Airport (LAS) in Las Vegas.

Later in the fall, Avelo also quietly axed routes between Tweed New Haven Airport (HVN) in Connecticut and Portland International Jetport Airport (PWM) in Maine. A flight between Burbank and Oregon’s Redmond initially slated to run until December was later also cut six weeks earlier over what Avelo said were “aircraft needs elsewhere” and a “lack of demand during our final month.”

“These are the only routes being canceled at the time,” Avelo

This week, aviation watchdog Airline Geeks became the first to report that Avelo is now also discontinuing three additional routes in the coming months. One of the routes cut is also an international flight that comes just as the airline made a major push to expand its presence beyond the U.S. with flights to Mexico and the Caribbean.

The route from Raleigh-Durham International Airport (RDU) in North Carolina and Jamaica’s Montego Bay will be cut on January 3 while a domestic flight from the same airport to Southwest Florida International Airport (RSW) in Fort Myers is also being cut on January 7.

Related: Airline to cancel all West Coast flights earlier, offers customers refunds

An additional route between Lakeland Linder International Airport (LAL) in Florida and Long Island Mac Arthur Airport (ISP) will also be cut on November 30.

“Unfortunately, we aren’t seeing high enough demand to account for the large capacity of our planes,” Avelo confirmed in a press statement. “These are the only routes being canceled at this time.”

Avelo has a fleet of 8 Boeing 737-700 and 14 737-800 planes with room for a respective 149 and 189 passengers. The business model of serving underserved markets is a double-edged sword in getting access to travelers with few airlines options while also not always being able to predict that traffic will be high enough to justify the cost of running the flight. In the Florida market, Avelo has also faced increasing competition from ultra-low-cost competitor Breeze Airways.

Avelo Airlines has also faced protests over its choice to run deportation flights for the federal government.

Image source: Shutterstock

Had one of these Avelo flights booked? What you need to know about rebooking options

While the cancellations are far enough away that most travelers with booked travel will be able to complete their journey, anyone who already bought tickets on these routes beyond November or January will be contacted by the airline with rebooking or refund options.

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Travelers on seasonal routes like the flight to Jamaica are not affected since the cancelation date is beyond when the flight was supposed to be retired for the year.

On its website, Avelo states that anyone for whom “the next available flight time is not a viable option” can “cancel the reservation on the impacted flight and refund your purchase to your original form of payment.”

Related: Another airline files for bankruptcy, cancels all flights

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